It’s a proven fact that subscribing to Maintenance programs is much more cost-effective to maintain your audio-video equipment on a regular basis than having to repair or replace system components.
Your audio-visual systems are an investment. Our Priority Service Program is a proactive step to help you protect that investment. We help you reduce equipment downtime and capital expenditures with proper planning and scheduling of preventive maintenance for all your AV equipment. Our PSP extends the life of your assets, increases their total lifetime value, and minimizes the occurrence of major repairs.
SISPL prides itself in delivering world-class maintenance and support services for its customers for over 20 years. Our customer service principals are based on our mission of being committed to delivering excellence at value.
Choosing to invest in an audio, visual, or communication system for your organization is an important decision. Even more critical is proper and regular maintenance for your AV equipment’s to avoid likely system mishaps that could cause personnel downtime and a loss on revenue opportunities. This is why AV service & support agreements are also vital to your audio-video investments if you want to ensure your equipment remains in good working condition, especially when communication is most vital and at the core of your organization.
In order to fit in with the way your business operates and to minimize downtime, our technicians act as an extension of your own support team offering solutions and support on-site or remotely. Our service offerings are totally flexible and can evolve to meet your needs.
SISPL’s AV Maintenance Programs
SISPL’s maintenance programs provide clients with on-going support to ensure the audio-visual system continues to operate at the optimum level. We provide flexible maintenance and service levels for all of our installations as well as for your existing systems. Our standard maintenance contract keeps your system in the best shape possible and minimizes downtime.
Apart from maintenance services, SISPL’s AV service professionals can provide emergency audio-visual repair services. Whether you need projector repair, monitor/display repair, or even pro audio system repair services, you can count on SISPL to provide prompt action to minimize downtime. Our On-call technical support is a resource to help clients understand, utilize and troubleshoot their AV systems whereas our On-Site service varies from troubleshooting and lamp changes to re-programming a control system and upgrading equipment.
SISPL’s AV staffing program is a great resource for busy IT departments that need a technical resource who is specially trained to support and troubleshoot audio-visual systems. Our AV engineers are trained well to independently perform day-to-day on-site AV duties within your premises. Trust them to dissolve into your own IT/Admin team and help you extract complete value from your AV setup. Their responsibilities include everything right from Daily Reporting to your Managers and AV Equipment Operations to conducting Preventive Maintenance and co-coordinating with SISPL for SLA fulfillment.
We have a strong team of dedicated account managers that are always on hand for customers’ pre and post installation phase. Regular account management meetings will continue to take place to ensure that the system installed is working as required. We work closely with our customers to ensure there is a smooth transition without any time or cost constraints. Sometimes peace of mind needs a little extra help. We are happy to offer our professional services for your peace of mind. You’ll find peace of mind knowing that the technical engineers who built your system are available at a moment’s notice to fully support you.
101, Kaatyayni Business Center, Off Mahakali Caves Road, MIDC, Andheri (E), Mumbai – 400093.
DELHI, PUNE, BANGALORE, KOLKATA, AHMEDABAD, HYDERABAD, CHENNAI